Privacy Policy

1. Introduction

Byways Tours & Travels ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in various ways, including:

• Personal Data: Name, email address, phone number, passport details, and other information you provide when booking tours or contacting us.
• Travel Preferences: Dietary requirements, accessibility needs, and special requests for your trip.
• Payment Information: Credit card details and billing information processed securely through our payment partners.
• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.

3. How We Use Your Information

We use the information we collect to:

• Process and manage your tour bookings
• Arrange visas, permits, and travel documentation
• Communicate with you about your trip and provide customer support
• Send promotional materials (with your consent)
• Improve our website and services
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Tourism Council of Bhutan: As required for visa processing and travel permits.
• Hotels and Service Providers: To arrange your accommodations and activities.
• Payment Processors: To securely process your payments.
• Legal Authorities: When required by law or to protect our rights.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)
• Opt out of marketing communications

7. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: